I have extensive experience with content management systems, from both a technical and resource management perspective, alongside experience with all major web content management systems, including Alfresco, Drupal, and Wordpress, dating back to 1999, when I was a beta tester for the Movable Type blogging system. As Help Development Lead at GE Fanuc, I helped the technical writing team build out an open, XML-based authoring model based on IBM’s DITA schematic, which helped standardize authoring across web and print and reduce unnecessary duplication of content.
In my current position, I have managed and advised several large-scale projects that have research, evaluated, and implemented new technology for the institution, including the Learning Management Cloud, a collaborative effort among Alberta universities to provide a cloud-based Moodle infrastructure for reducing the administrative and provisioning costs of online learning; an e-portfolio system for students that allows them to create and share displays of learning and reduces cost for prior learning assessment at the university; Canadian Film Online, an interactive database of Canadian film and film policy that saw a partnership with Library and Archives Canada and the Toronto International Film Festival; the e-Lab, a multidisciplinary resource for students that explores new techniques for learning; and the Landing, an internal social networking system that connects Athabasca’s diverse population. I have built project documentation, managed budgets, supervised staff and contractors, worked with government agencies, contributed to product development, and facilitated collaborative efforts between researchers and technical staff.
I have hired and managed cross-functional teams (5-10) of IT, creative, faculty, and contract staff, and built a reputation as being a reliable, collaborative bridge between technical and non-technical staff. I have built a solid reputation amongst my colleagues as a collegial, collaborative, and client-focused bridge between technical and non-technical people. I am a hands-on, mentoring-focused manager, working with and learning from my very talented colleagues, who sometimes also report to me.
I also sit on the board of the Canadian Communications Foundation (CCF) as a Technical Director. CCF invited me to serve on their board of directors as a technical advisor for their website. Working with other board members, I will shape their online strategy in order to bring their archives to a new generation of academics, industry members, and others interested in the history of Canadian broadcasting. We are currently engaging in a modernization of their website, migrating from a custom-developed site to a Content Management System. This will give the Foundation more freedom in terms of editing content, but also builds a solid foundation for site growth over the next few years.